Finding it hard to access Yes? Well, we are aware why you are you cannot access this web address. You cannot access find.synology due to the reasons mentioned here:

  • You have used the wrong bar to access the web address. Perhaps, you used the search bar instead of using the address bar.
  • Your internet browser is not updated nor is it free from junk. Some examples include browsing history, cookies, and cache.
  • Your client device, let us say your laptop is not connected to a blazing-fast or seamless internet connection.
  • Another reason why you cannot access is because your client device infected with viruses or other malicious software.
  • The last reason why you cannot log in using the web address is because your client device is not working on an updated software version.

Now, continue reading this article and learn how you can easily resolve the not working issue. We are expecting that if not all, at least fix helps you to troubleshoot it.

How to Resolve Not Working Issue?

1.   Enter the Right Web Address

The first and foremost thing that needs to be done is for you to enter the right web address. Make sure that you are entering it without any typing errors. Make sure that the address bar is used instead of the search bar. It is recommended that after you enter it, you cross-check whether it is even right or not. Once done, check whether you are able to resolve the not working issue. In case you are not able to, then continue reading.

2.   Clean the Internet Browser

If not cleaned on time, every browser gets filled with cache, cookies, and browsing history. This can impact the speed of the internet browser. We are assuming that this is yet another reason why the not working issue is after your life. To resolve it, you ought to clean the internet browser, not literally of course, but make it free from cookies, cache, and browsing history. The same can be done if you access the Settings menu.

3.   Join the Internet Connection

Check whether your client device is connected to the internet. In case it is not, then you have discovered yet another reason why the not working issue is troubling you. For your information, this can also cause issues like the Synology Assistant can’t find NAS. To resolve it, you ought to make your client device access the network. Ensure that the distance between the client and networking device is not that much.

4.   Install an Antivirus Application

Did not even a single troubleshooting solution mentioned above help you to fix the not working issue? Well, it is could be because your client device is infected with viruses. To resolve the issue, you should remove these viruses and this is only possible if you install an antivirus application on your networking device. Avoid using any other solution except McAfee or Bitdefender as they are known to be one of the best apps.

5.   Restart the Client Device

Given this troubleshooting tip is being read by you, it can only mean one thing, i.e. you are still losing your mind due to the not working issue. It could be because of an unknown reason, i.e. technical glitches. To get rid of them, you ought to restart your client device. For this, you need to hit the Windows button, click the Power option, and select the Reboot button. Wait for some time and let the process get completed without interrupting it.

6.   Reset the Synology NAS System

Has nothing worked for you? We are sorry to hear that. You can try to go about the reset Synology NAS process to attempt one last time to troubleshoot the issue in debate. In case you are not sure how to reset the system, you ought to read the instructions given in the product manual of your networking device. You would have definitely got it when you purchased the device.

The Bottom Line

This ends the article on the several tips through which the not working issue can be resolved. After reading the tips given above, were you able to resolve the issue at hand? Yes? Well then, take our advice and say what you have to say in the comment section with your fellow readers. They will surely like the effort which you have made for them.